Reservations: Get a copy of reservation invoice, print invoice, print itinerary

What is the difference between an eTicket, itinerary, and invoice? How can I get a copy of my receipt?

• eInvoice — An eInvoice verifies the total airfare for the airline reservation and includes the TMC (booking) fee from CWTSatoTravel. It is available once the reservation has been issued and your credit card has been charged.
• eTicket — An eTicket verifies the airline reservation fee and is available once the reservation has been issued. An eTicket is usually available two business days prior to your travel, a guarantee that the reservation has been issued, and usually attached to your trip.
• Itinerary — An itinerary is a copy of the current reservation that does not contain any billing information. Click the Itinerary link in the Other Actions section of the authorization workflow pages to view your itinerary. NOTE : Your itinerary and reservation information are also listed on the authorization's Reservation page. Use this page to review those details, make changes, and manage that reservation as well as any other held reservations.

AUTOMATICALLY ATTACHED INVOICES

Itinerary receipts provided by CWTSatoTravel will be automatically attached to your documents. The system will locate the invoice based on the record locator and your reservation name, and attach the matching invoice to the trip. You can review the attachment in the Receipts and Attachments section on the authorization or voucher Summary page, or via the Trip-Level Attachments window. Clicking the Show link in any form will display the invoice's PDF.

NOTE : A PDF addressing some of the frequently asked questions regarding this feature is attached to the bottom of this answer.

MANUALLY RETRIEVE INVOICES & ITINERARIES

You can request a copy of your invoice (receipt) or itinerary information at https://www.cwtsatotravel.com. With the web site displayed, complete the following steps.

1. Click the FIND OFFICE button in the top right corner of the page. This displays the Find Travel Office page.
2. Use the FIND TRAVEL OFFICE panel to access the travel office page for your agency or branch of service. Select one of the following processes:
   • Click the appropriate radio button (i.e., Civilian Govt Agencies or Military/Dept of Defense ), and then select your agency or branch of service from the Agency/Branch of Service drop-down list.
   • Enter your agency, organization, unit number, or duty station name in the Office Search field, pause, and then, if necessary, select the corresponding option from the drop-down list.
3. When the Office Hours and Reservation Telephone Numbers page displays, click the Itinerary/Invoice Request button in the "Manage your travel plans" section. This displays the Request Copies of Itineraries and Invoices page.
4. Enter the required information, and then click the Submit button. A confirmation web page displays and you will also receive a confirmation email. The information you requested will be sent to you by the end of the next business day. TIP : The Reservation Number/Confirmation Code field is your booking confirmation code (also known as a passenger name record or PNR). This information is typically a six-character alpha code shown on your reservation. The confirmation number appears on the E2 Trip Dashboard in the Reservations section, as well as within the Reservations step of the authorization workflow. It is also on the email confirmation of your purchased reservation.