Use one of the service forms below to update policy details or to keep your policy if premiums are no longer being deducted from your paycheck.
Call customer support:
800-325-4368
Monday through Friday, 8 a.m. to 8 p.m. ET
Se habla español
Fax claims information:
800-880-9325
Mailing address:
Colonial Life & Accident Insurance Company
P.O. Box 1365
Columbia, SC 29202-1365
Keep your Colonial Life coverage! Use this form to update your payment method and continue coverage if your premiums are no longer being deducted from your paycheck.
Change of Beneficiary | Form #17075Add or change the designated beneficiary on your Colonial Life policy.
Change of Beneficiary FAQsFind answers to the most common questions about the Change of Beneficiary form.
Change of Ownership | Form #14001Update owner and/or contingent owner information for your policy.
Request for Service | Form #05897Request changes to personal data or to exercise policy provisions.
Request for Service – Life | Form #73712Request a loan, withdrawal or cancellations/surrender of your life policy.
Third Party Authorization - Policy Owner Billing | Form #595729-1Authorize representatives to disclose insurance plan, policy, billing, and beneficiary information.
© 2024 Colonial Life & Accident Insurance Company. All rights reserved. Colonial Life is a registered trademark and marketing brand of Colonial Life & Accident Insurance Company. NS-15375-1
Insurance products are underwritten by Colonial Life & Accident Insurance Company, Columbia, SC. This information is not intended to be a complete description of the insurance coverage available. The insurance or its provisions may vary or be unavailable in some states. The insurance has exclusions and limitations which may affect any benefits payable. For cost and complete details of coverage, call or write your Colonial Life benefits counselor or the company.